[2019] Game and system crashing: VoiceClient issue?

Hi there LastSlice,

I looked over this and know that crash issues like this are never fun. You just want to play the game and it is not working how it should. More so, it sounds like the computer quickly follows the game closing.

This does sound like hardware as the full computer shuts down. What I would want to do is check the state of the hardware. Use the tool on that page to find out if your hitting close to overheat temps when jumping in a training match.

If that does not help, you could post a DxDiag on the forums. It will help us look a bit deeper in to the issue.

DxDiag:

1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file “dxdiag” and click Save
5. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “code” button (). That’ll make the information much more readable.

If you are unable to post this, you can use pastebin.com as It is a bunch of information.

(provide the code from the pastebin link - the bold portion of this example: https://pastebin.com/ Qk28Ed1P)

/Nathardrick

The Windows Event Viewer could be useful as a troubleshooting tool here as well. Those voice system log messages aren’t particularly concerning and unfortunately don’t indicate anything about the root problem you’re experiencing.

Hi there again LastSlice,

Replying here is fine. If a few days go by though, I would make a new thread.

I am glad to hear we were able to help get you moving in the right direction. We do love to know when we have helped.

/Nathardrick