about 5 years ago - Nicole-1893 - Direct link
  • Are you seeing an error code when this happens? If so, please share it.
  • Have you opened a ticket for this issue with Blizz staff?
  • If you want to troubleshoot here, please post a DxDiag and WinMTR. Use ~~~ on the lines before and after for better formatting. Break links with a space inserted somewhere in the address.
about 5 years ago - Nicole-1893 - Direct link

Just type ~~~ one one line, hit enter, paste the report, hit enter, type ~~~ again on next line.

about 5 years ago - BruceWilkie-1417 - Direct link

Hello Sloth!

Thanks for providing your crash info. It looks like your GPU is trying to page memory when you crashed - are there other applications running while you are trying to play Overwatch that might be using GPU resources?

A couple ideas to try… if you are trying to run full screen, perhaps try a lower resolution (not render scale, actual resolution) to save on GPU memory. If your graphics settings didn’t choose low texture quality already, give that a try. Finally, I see you are running some overlays (Discord for example), you might try disabling those to give you back some GPU memory.

Hope that helps!
Thanks,
Bruce

about 5 years ago - Drakuloth - Direct link

To add on to what bruce says, I see two such programs in the crash you posted. One is Discord Overlay. Try disabling that in your discord app>overlay settings. The other is Razer Chroma which is known to cause some conflicts if it’s out of date or updated incorrectly. If just getting rid of discord overlay doesn’t fix it up, follow the steps here.

Either of these work?