over 5 years ago - Sasha_JP - Direct link
Originally posted by Marcus: I'm aware of the wipe a few weeks ago and have been playing since.
Had 4 toons levelling.
I just attempted to swap toon and had a shard screen with all toons with the number 999 flashing above them.
Restarted the game and it has wiped my progress.

Not happy.

Hey Marcus. It sounds like this issue: https://discordapp.com/channels/491178626230779906/564719181199704074/604260157182050305

Can you leave us your IGN and server? We're looking at what happened and how to restore your game saves right now.
over 5 years ago - Sasha_JP - Direct link
Hey folks! Thanks for dropping your usernames here. We're looking through our database to fetch your old game saves and push them live. This should happen in the next 12 hour or so approximately.

To anyone else having this issue: please drop your username and server region on here so I can add you to our reroll list! Thank you.