Original Post — Direct link
over 3 years ago - /u/OwlcatStarrok - Direct link

Originally posted by crazyfoxdemon

To be fair to them, ticketing systems exist for a reason. It likely helps them immensely.

In-game bug reports come with detailed information about system specs, all logs, config files and an included saved game. It's hundred times easier to reproduce and fix than by simply reading about the bug.