Original Post — Direct link
about 4 years ago - /u/Natalia_GGG - Direct link

Hi,

Our Trade API is currently under very high load, and a lot of this load appears to be due to third-party programs that are not respecting reasonable rate-limits. In addition to our ongoing work on Trade API performance, we are also temporarily rate-limiting or blocking programs that are spamming our API with too many requests too quickly. This should provide better performance for users making a reasonable number of requests.

Our rate-limit rules should be considered flexible and will be tweaked to maintain service reliability. If your tool is not working, make sure you're running the latest version and if you're a tool developer, implement backoffs when you receive an unsuccessful response.