[2019] How long does it take to unlock account ?

Hi there,

We're currently experiencing a high demand for customer support since the launch of Synthesis League. The customer support team are working as quickly as they can to respond to all emails we have received.

If you are unsure whether your email has been received, please feel free to email me at [email protected] from the address you contacted us from and I will be happy to check on this for you. :)

Hey guys, I understand the wait is frustrating but as Stacey's mentioned, we're currently working through a email backlog in the thousands at this time. Unfortunately due to this, reviewing cases may take a bit more time than usual.

We appreciate your patience and cooperation regarding this and I'm really sorry for the wait!