Original Post — Direct link

I got this message when attempting to log in, I haven't gotten a response from GGG support and it's been several days. Anyone know if this is a permanent ban/temp ban?

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almost 6 years ago - /u/Sarah_GGG - Direct link

Originally posted by LowRezDragon

I'm just wondering how long it's taken other people to get responses, and if this is longer than usual. I'm not asking reddit to fix my problems

We have a pretty heavy demand in email support at the moment, and are working from the oldest of our emails. If you've sent us an email you may be in the queue, which is between 48-56 hours at the moment. We're doing our best to move through them and catch up!

If you'd like to PM me your account name or character names (assuming you provided them in your email to us) I can confirm for you if we have received your email. :)