about 3 years ago - Nav_GGG - Direct link

Thanks for your reports, we'll get it fixed.

almost 3 years ago - Henry_GGG - Direct link

" SkegWalker wrote: Can we please get an answer from a staff member about this?!?!

If you guys are swamped and don't have time to get around to it, fine.... but let people know.

If you have plans to fix this bug in an upcoming patch, fine..... but let people know.

If you simply do not care enough about fixing it, fine..... wait no, not fine, but let people know!


<3



We're working on the issue, we plan to fix it as soon as we can.
It's not an easy fix, as the solution to fixing it is intertwined with our future engine changes.
So we're having to approach it from scratch, in a way.

Apologies for the frustration, hopefully it won't be a problem for much longer.

almost 3 years ago - Henry_GGG - Direct link

" CarnedaN wrote: Yup, got it because of the discount and now I feel like i've been scammed...

Any way to get a refund? it's been more than a month already so I don't expect them to fix it before league ends anyway



You can discuss refund options with our support staff by emailing them: [email protected].
However, we do expect to have a fix for this microtransaction deployed in the near future(before the end of the league).

Either way, sorry for the trouble!

almost 2 years ago - Jatin_GGG - Direct link

Thanks for your report, we'll look into this.