2 months
ago -
Nichelle_GGG
-
Direct link
" Pix_2020 wrote: Well it has happened to me not very often but now it has happened again.
When i tried to log into the game again, i was presented with this dialog to input a verification code which - supposedly - was sent to my registered email address.
Most likely this happened because i had to reboot my router/internet connection!?!
I've checked my email account as well the spam folder. N email was received even after several tries to resend the code.
What can i do?
P.S.: As you can see login into the website works without any hassle.
Hiya, unfortunately this can sometimes be due to a delay in the code being received or your mailbox possibly blocking it. However, I would suggest adding [email protected] to your email address contact list as well as check your spam/junk folder just in case.
If you are still having issues receiving your verification code please send an email to [email protected] (if you have not already done so) and we will be happy to look into this further for you.