Original Post — Direct link

So this time around the guy who pulled the bastion crashed and somebody else was made captain, this had 4 peculiar side effects:

1) The new captain wasn't getting kill credit

2) The old captain was getting kills, even while offline and after having relogged twice

3) We were lacking the front upper side hardpoint, so presumably we were invincible

4) You couldn't exit the bastion, you were always "2nd in queue" and then get removed from queue because you're "too far away from the vehicle pad".

Screenshots of Zyr getting killcredit while offline: https://imgur.com/a/rBzaNB0

Video of being unable to exit and the missing hardpoint: https://streamable.com/mrxfus

Video of all 7 existing hard points being destroyed (guessing the 8th one is not only invisible, but outright doesn't exist, as the other top hardpoint was destroyed by an enemy bastions mauler cannon): https://streamable.com/983vz4

External link →
about 4 years ago - /u/jgolenbo - Direct link

Originally posted by napoleonderdiecke

/u/jgolenbo once again, I'm asking: Are you guys aware of these issues?

And to add to this: Two of our four bastion ops now had to end after 10 minutes because of bugs that broke core functionalities of the bastion, is there any way to get at least partial refunds on them?

This is the first time I’ve personally seen this specific set of circumstances, but I have to check if it’s a bug our QA team is already tracking. It may be new or from something introduced during last Wednesday’s patch (which was a toooough day, obviously).

As far as “refunds” for a Bastion-related bug, there’s no formal process but I’d rec submitting a ticket with all the info above to our CS team at help.daybreakgames.com. Sometimes with specific instances, u/sites or u/Wrel can step in directly, but the dev team is always CRAZY busy (often doing necessary work to fix the specific bug). Our CS team are the Allstars who can right most specific account issues. Those tickets also help us track the frequency/severity of issues.

about 4 years ago - /u/jgolenbo - Direct link

Originally posted by napoleonderdiecke

Holy shit, that was a quick reply, on a saturday, no less. Woah.

Either way, I figured this would probably be news to you, as it seems like a really specific issue.

I'll try to hit up the CS team and in the mean time I hope you guys won't have to deal with as much as you had on wednesday for the next update :P

Lol, no worries! I actually took my first vacation day in a million years on Friday, and with nowhere to actually go I was itching to get back at it.

Appreciate you filing the ticket - will see if we can get this looked at next week!






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