Original Post — Direct link

Unable to start the game. This product cannot be activated at this time. Please try again later.

about 2 years ago - Ubi-Gizmo - Direct link

Hey everyone, I am sorry to hear that you are unable to launch Rainbow Six Extraction. We're currently aware of the issues affecting multiple games including Extraction, as well as our Ubisoft Forums and various services. These services should now be recovering but we are continuing to work on a full resolution. We can only ask for your patience at this time and I want to apologise for the inconvenience caused. If anyone has any questions or runs into any other issues, please do not hesitate to let me know.

@Zeronozero - at the moment, we can only provide support on this forum in English, as per our Forum Rules. If you are able to use a translator to type in English, we will be happy to help investigate this further. Alternatively, you are welcome to create a support case on our Ubisoft Support Website. Here, you will be able to receive help from another agent, that may speak your preferred language.

about 2 years ago - Ubi-Gizmo - Direct link

Hey @babuidutta01, @xAngryDevil, @Antarusom and @tjbullen I want to apologise for the delay, This issue should now be resolved, if you are still experiencing the issue please let me know and I will gladly investigate it further.

@Antarusom - If you would like us to look into a potential refund, could you please create a case, we will gladly review your request further.

about 2 years ago - UbiSushiVamp - Direct link

Hello, @lishkoistcool! I am sorry to hear that you are encountering this issue. I noticed you have the Epic version of the game, when you are launching the game are you launching it from Ubisoft Connect or the Epic games launcher?

Also, please try to run both Epic and Ubisoft as administrator along with verifying your game files. Please also ensure your Epic account is linked to your Ubisoft account.

Please let me know if the issue remains afterwards!