Original Post — Direct link

After i connect my accounts i could find the games on library but after a while they are not in my library anymore. I still have game pass subscription. Please add the games on my library manually. Player support have not solved it yet. I have waited it for 1 month guys.

almost 3 years ago - UbiSushiVamp - Direct link

Hello, @SkywalkerEA! I am sorry to hear that Rainbow Six Extraction is missing from your Game Pass. I was abler to locate your ticket with support and I do see that it is currently escalated. I do apologize for any frustrations this has caused. However, I appreciate your continued patience as our teams look into Extraction missing for you!

almost 3 years ago - UbiSushiVamp - Direct link

I do apologize for the frustration this has caused you. I am unable to add the game for you here, however your ticket is currently escalated with the proper teams! As soon as they are able to, they will update your ticket. My sincerest apologies for the delay but I appreciate your continued patience in the meantime!