Original Post — Direct link

My physical location is in SEA but for some reason the game always connect to US-East data center. Please check the image

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Playing with 300+ ping with random is not fun. Any solution to this problem ?

Also did Ubisoft remove SEA server ? because lately, My friends (who don't have data center issue) got increasing in ping from 30 to 100+.

over 2 years ago - Ubi-TheBerry - Direct link

Hey @oppcpython ,

We haven't had any information to suggest there's any issues with the SEA server, including mass issues or it's decommission.

The game will try and auto-connect you to the best server based on ping.

If you haven't done so already, could you please give all of the steps in our PC connectivity troubleshooting guide a try and let us know if there's any changes?

Additionally if you come across any error codes or messages, please also let us know.

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

Hey @oppcpython ,

Thanks for getting back to us with these findings.

Did you give any of the steps I suggested a try too?

If so, could you please open a case on our Support Site, or send us a direct message through Facebook or Twitter so we can look into this further with you?

Thank you!

over 2 years ago - Ubi-TheBerry - Direct link

Hey @oppcpython ,

Thanks for getting back to us, the full server list locations for Extraction aren't available to us at the moment, but if you could please open a case on our Support Site, we'll be able to investigate in more detail and confirm where you should be able to connect to.

Much appreciated!