Original Post — Direct link

I completed a whole Spillover mission completing every task to add 1 to the "Complete 3 spillover challenge" but right at the very end I got disconnected, got a leavers penalty, my operator was MIA, and I got lost all my EXP. I didn't even leave, I just got disconnected with a Juliet code and my internet is completely fine. This is so frustrating that I lost all my progress but the leavers penalty and wasted time completing everything is so demotivating to play this game. I don't want to do all of that with randoms again, please rectify this and give me my exp

about 2 years ago - Ubi-Borealis - Direct link

Hello there @dixbfloppin2013! Welcome to the forums 🙂

I'm sorry to hear that you disconnected following a Juliet error code. Please note that the Player Support team is unable to alter any progress made on an account, so we would be unable to add any lost EXP or restore any MIA Operators.

If you haven't already, I would recommend that you try some basic connectivity troubleshooting steps for your platform, as this will help to ensure that your connection to the servers is in optimal condition.

If you encounter the Juliet error code again, would you be able to capture a screenshot of the full error code? This will help us to investigate further.

Thanks! 😊