I'm playing on PC. When I start a game and when I'm inside at a certain point the game closes and the launcher error appears that says to send a report to Ubisoft.
It happens many times and I don't understand why. I have an rx5700xt and a ryzen 7 3700x
@aie_7 Hey there! I'm sorry to hear you're experiencing crashes while playing Rainbow Six Extraction. Can you please first take a look at our Basic PC Troubleshooting guide? These steps can rule out many of the most common issues on PC.
If you're still experiencing crashing after these steps, let me know, and I or a colleague can create a support case for you, as we'll need to get some system files (DX Diag and MSInfo) from you to look into this further.
If you would prefer to contact us via live chat, you can do so here and we can get your files from you whilst speaking to you on there.
Since live chat isn't available in all regions or at all times, you can also reach out through a private message on Twitter or Facebook if you prefer, as that will also create a case for you and we can then get your system files off you through there.
If you're contacting through Twitter or Facebook, please make sure to also include the username and email address associated with your Ubisoft account. Our teams there will have to link your account before you're able to upload your files. Thank you!
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