Ubi-SpaceCats

@mushroomplane21 Hello there! Cross-play is not yet available between PlayStation and Xbox. Sorry to disappoint! However, we plan on implementing this in Year 7! Keep your eye on our News & Announcements page as well as the ...

@arezzx Hey there! I'm sorry to hear you're dealing with this frustrating issue. Our teams are aware of this, and are looking into this. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as the ...

@tapu_liam Hey there, sorry to hear you're having this issue with input lag! I would suggest first checking to see if your Graphics drivers need updates.

I'd also recommend checking out our ...

@nerdyturd13 Sorry to hear you're dealing with these crashes when you're running Discord. I would suggest running Discord with administrator privileges first to see if that helps.

If you still encounter problems, please check out our Basic PC Troubleshooting guide, and make sure to ...

@louandrew Sorry to hear this. Could you have a look at our Basic PC Troubleshooting guide, making sure to ...

@vikes-sino Hey there, sorry to hear this! Please reach out to us privately via one of the methods below with a brief description of your issue.

 
Support Website
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@xanb4n Hey there, sorry to hear you're encountering these FPS drops!

As a first step, could you have a look at our Basic PC Troubleshooting guide, making sure to ...

Hey folks! Sorry to hear this is happening. Can you please upload some images and/or videos of what you're seeing, so I can investigate further?

@rio-sjel Hi there, for store issues, you'll need to reach out to our Store team privately.

@illtakeurmic Hey there, I'm sorry to hear this! I'll need a little more information to figure out how to help you better. Are you getting any error messages? Did you purchase the game previously through Steam, Epic, or Ubisoft?

@thedoger34 Hey there, sorry to hear this happened! For account and Store issues, however, I invite you to reach out to us privately via one of our channels below with a brief description of your issue, as well as any error messages or codes you're receiving.
 
Support Websi...

@dappish Thank you for the update!

@grosseaubergin3 Sorry to hear this! Have you tried to delete the file, then verify your game files to see if you can try again?

@darkhen124 Thank you for the image! Can you please try checking to see if you have any windows updates from your Windows Update Assistant?

If you still have this issue after any updates, please reach out to us via one of the methods below with copies of your ...

@agera Hey there! Sorry to hear you're having issues with this. For account and Store issues, however, I invite you to reach out to us privately via one of our channels below with a brief description of your issue, as well as any error messages or codes you're receiving.
 
Support Website
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@gvwc-efjay Hi there! If those steps didn't work for you, I'd suggest reaching out to our Support Team via our Support Website or ...

@assomyy Hello there! I'm sorry to hear you're having these issues with high ping. I would first suggest looking through the steps in our PC Connectivity troubleshooting article, making sure to also configure your port forwarding rules. The exact process of port forwarding varies by router and internet provider. Usually, you c...

@presleysue Hello there! You can indeed change your data center manually on PC. Check out our guide here on how to do so.

@lethargicsauce Hey there, sorry to hear that you were kicked from a match. Just to clarify, you were trying to join an ongoing match, and when you spawned in, it showed the inactivity timer and then booted you?

@ioftly No trouble at all - I much appreciate when players share their solutions with us, no matter how trivial. Thanks!