Ubi-SpaceCats

Ubi-SpaceCats


16 May

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@therichgodhades Hi there! Just to clarify, have you resolved this issue?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jkegib Hey there! I'm sorry to hear you're dealing with this annoying issue. Could you please upload a short clip of this occurring, so I can investigate it further?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@quadriflax Sorry to hear this! If you haven't already, can you please go through the steps in our Connectivity troubleshooting guide: (https://ubi.li/8pCic)?
In addition, can you tell me if this is happening after you're using Quick resume?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@thedoylehughes Hey there, sorry to hear this! Can you confirm that this issue persists after a reboot of your system?


09 May

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xxxvandy Hey there! I'm sorry to hear that this happened. Our teams are currently investigating this issue with the error code [4-0xFFF0BE20]. I've added your information to the report. When there is an update, it will be posted here on our News & Announcements page, as well as on the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@genesor_sya Hey there, can you please elaborate on what was missing for you? The video you mentioned would be very helpful. 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@aqua-fox Sorry to hear that! Can you try this link?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@kanfumaster-ut Hey there, I greatly appreciate your post and the video! I've added this to our team's investigation of this problem. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@magreb_ Sorry to hear you're also seeing this issue! Could you please upload a short video of this happening, so I can share it with the Rainbow Six Siege team?

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@kjjyujawwsddgn Hey there! I'm sorry to hear you haven't received your credits yet. Firstly, can you please let me know if you have a digital or physical (disc) version of Rainbow Six Siege? If it's physical, can you please upload an image of the box for me? Thanks in advance!

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@johnnyblackhand Hey there! I'm sorry to hear that you're encountering these problems when trying to purchase credits in Rainbow Six Siege. At this point, I would advise that you wait 48 hours before attempting to purchase credits again. If after that, you're still having problems, please reach out to us privately via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@n01_mmdsam Hey there, I'm sorry to hear you're also having issues receiving your credits. I can see that you have a case open with our Support website regarding this, and I advise you to await their reply, as they'll be able to help you further with this issue. Your patience and understanding is appreciated.


02 May

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@jokerperson Hi there, sorry to hear this! Please reach out to us via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@gamedial Thanks so much! 😊

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@dj_kdt Hi there, and thank you for reaching out. I apologize, but at this time, the team is still investigating this. Your patience is appreciated in the meantime. When there is an update to this issue, it will be posted here on our News & Announcements page, as well as on the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@xaturu Hi there - it seems that this occurred during the ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@madamepeng Thanks for the image - please reach out to us privately via our Support Website, ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey folks - it seems that this was occurring during the degradation we experienced with our store on the 28th of April. This issue should now be resolved. If you still do not have your credits or other store purchases, please reach out to us via our ...

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    Ubi-SpaceCats on Support Forums - Thread - Direct

Hey folks - it seems that this was occurring during the degradation we experienced with our store on the 28th of April. This issue should now be resolved. If you still do not have your credits or other store purchases, please reach out to us via our Support Website with a brief description of your issue, and our teams will be happy to assist further.

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    Ubi-SpaceCats on Support Forums - Thread - Direct

@vito-scaletta Hi there! Sorry to see you're getting this error in Rainbow Six Siege. This connection error is usually due to BattlEye removing you for inactivity.

I would first suggest having a look at our dedicated Rainbow Six Siege PC connectivity troubleshooting guide.

If you're still encountering this error afterward, please refer to the ...

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