MOVED: help me fix this

Hey oussemabeji7,

Sorry to hear that you encounter this error, can I check at exactly what stage this happens?

To rule out some common causes would it be possible to please try the following steps?

• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO

Any trouble, just let us know