Original Post — Direct link
Hi,

Was this ever fixed in the game?

It happened to me 2 times and the second time I simply gave up on spending the 2+ hours to reset all my skins. Before this, I was completely hooked on getting new skins and would spend money to buy alpha packs and season passes. Now I just play. I hope this gets fixed because it is not fun when it happens, it is time-consuming to fix and it removes all values from skins (at least for me).
over 3 years ago - Ubi-Milky - Direct link
Hello KellerCPI, thank you for your post.

I have moved this to its own thread, as the thread you replied to was quite old.

Regrettably this issue is caused by a save file that sometimes gets corrupted, we have been unable to fix or control this permanently in-game but it has been under investigation.

In order to restore your skins, you must delete your save profile and reconfigure your loadouts and skins for each player a 2nd time.

Please see our support article workaround here -
https://www.ubisoft.com/en-gb/help/r...iege/000061964
about 2 years ago - UbiMark - Direct link
Hello XIMIK,

Thanks for reaching out and I'm sorry to hear that you are experiencing this issue.

It sounds like your local profile might be corrupted and that's why your skins are being reset.

Can you please perform all of the steps listed in this article?[www.ubisoft.com]

Many thanks and if you have any additional questions, please let us know.

- Ubisoft Support