5 days
ago -
Ubi-WheelyDuck
-
Direct link
Hey Шмурдяк,
Thank you for kindly reaching out, sorry to hear that you have been getting disconnected from the game. I must advise we can only provide support here in English, if you would prefer support in your preferred language then I would advise to reach out using the Ubisoft Support website. [support.ubisoft.com]
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl
If this then persists would it be possible to share your system specs and further details on what you encounter?
Many thanks
Thank you for kindly reaching out, sorry to hear that you have been getting disconnected from the game. I must advise we can only provide support here in English, if you would prefer support in your preferred language then I would advise to reach out using the Ubisoft Support website. [support.ubisoft.com]
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl
If this then persists would it be possible to share your system specs and further details on what you encounter?
Many thanks