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3 months
ago -
Ubi-WheelyDuck
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Hey windows 7,
Thank you for kindly reaching out, sorry to hear that you are encountering game crashes after a short amount of time.
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
Should this then persist, would it be possible to advise when this started happening and the video settings you are using?
Many thanks
Thank you for kindly reaching out, sorry to hear that you are encountering game crashes after a short amount of time.
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
Should this then persist, would it be possible to advise when this started happening and the video settings you are using?
Many thanks