[2021] Tweets by Rainbow6game on 31 Mar

@Jacobha63583161 We suggest these Xbox steps before reaching out to @UbisoftSupport https://support.ubisoft.com/en-GB/Article/000061501

@AkyOnXbox_TTV We have an update coming with a fix for this issue: https://twitter.com/Rainbow6Game/status/1375071437539659778 We do not have an ETA to share yet but are working on it currently!

@atalbc50 Could you submit your MSINFO and dxdiag files regarding this issue? @UbisoftSupport can take a look at this issue for you: https://support.ubisoft.com/en-US/Article/000061449/Submit-Dxdiag-and-Msinfo/

@HarvestSnow You can upload a copy of your DXDIAG file to your R6Fix profile, which can help fill in missing information. R6Fix profile: https://r6fix.ubi.com/specs/pc/ DXDIAG: https://support.ubisoft.com/en-gb/Article/000078583 You can also use your MSINFO as a reference: https://support.ubisoft.com/en-US/Article/000078753

@complex19370386 Reach out to @UbisoftSupport with your Ubisoft username and your Twitch username in your message. They can look into your Twitch Drop content for you!

@RowsterInc Please send a copy of your MSINFO file so @UbisoftSupport can assist you: https://support.ubisoft.com/en-US/Article/000078753

@Tony35245979 If this is happening frequently, send @UbisoftSupport a DM with details of your experience.

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