about 1 year
ago -
Ubi Milky
-
Direct link
Hello smurad42, thanks for letting us know of your recent crashes in-game.
To understand exactly what type of crash you experienced and what may have caused it can you let us know the following >>
1. What were you doing in-game, when the game crashed for you?
2. Did your game or computer do one of the following things when crashing >>
- PC restarts itself
- Game or launcher closed itself down
- The game launcher asked you to send a crash report
- PC displayed a certain coloured screen
- The game froze so you couldn't control anything
3. Did you receive any kind of warning messages such as >
- Any error message or error code from the game itself
- An error message from Windows
- An error message from supporting software (DirectX, BattlEye, Fairfight)
-Ubisoft Support
To understand exactly what type of crash you experienced and what may have caused it can you let us know the following >>
1. What were you doing in-game, when the game crashed for you?
2. Did your game or computer do one of the following things when crashing >>
- PC restarts itself
- Game or launcher closed itself down
- The game launcher asked you to send a crash report
- PC displayed a certain coloured screen
- The game froze so you couldn't control anything
3. Did you receive any kind of warning messages such as >
- Any error message or error code from the game itself
- An error message from Windows
- An error message from supporting software (DirectX, BattlEye, Fairfight)
-Ubisoft Support