6 months
ago -
Ubi-Orion
-
Direct link
Originally posted by jordynn: Is it only me 2 times when im playing arcades the game crashes ???
Hey there.
I'm sorry to hear you're having issues with crashes/freezes at the moment.
The first thing I would suggest is to attempt each step suggested here[support.ubi.com]. These steps are known to resolve most of the common causes of crashing/freezing.
If after doing so you're still experiencing issues I'd then recommend opening a support case. You can reach us either through the support website[support.ubi.com] by opening a support case and submitting your system files to us for further investigation.
After you've opened the case if I can also ask you to attach two system reports to the case that will assist us in identifying any potential cause. The reports we need from you are:
MSInfo[support.ubisoft.com]
DxDiag[support.ubisoft.com]
Thanks.
- Ubisoft Support