Original Post — Direct link

I purchased the year 8 pass on Steam about 2 weeks ago and it is supposed to come with an ace skin but I haven't gotten it. I have a friend who also bought the pass and he got the ace skin but I didn't and I bought it even before he did.

20 days ago - Ubi-Deta - Direct link

Hey @LeMonke21! Sorry to hear about that.

Could you please double check if it is meant to be on this account?

If the issue persists, could you please contact our Support Website with a screenshot of your proof of purchase? Alternatively, you can reach us via DM through Twitter/Facebook @UbisoftSupport

Please note that you shouldn't post your proof of purchase on the forums here for privacy reasons!