devtrackers.gg
about 1 month
ago -
Ubi-WheelyDuck
-
Direct link
Hey Oizer,
Sorry to hear that you have been having trouble with the game crashing which has resulted in a temporary ban.
While we cannot remove any bans I am keen to help prevent this from happening again in the future. I recommend completing the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.
In addition, would it be possible to share your system specs and whether this persists using both Dx11 and Dx12 and also further information on when exactly you encounter a crash if this is persisting so we can further investigate the cause?
I will also advise that we are only able to provide support here in English. If you would prefer support in your preffered language please reach out using our Support Site.[ubi.li]
Any trouble, just let us know.
Sorry to hear that you have been having trouble with the game crashing which has resulted in a temporary ban.
While we cannot remove any bans I am keen to help prevent this from happening again in the future. I recommend completing the steps in our pc troubleshooting guide[www.ubisoft.com] in full to configure your device for the game.
In addition, would it be possible to share your system specs and whether this persists using both Dx11 and Dx12 and also further information on when exactly you encounter a crash if this is persisting so we can further investigate the cause?
I will also advise that we are only able to provide support here in English. If you would prefer support in your preffered language please reach out using our Support Site.[ubi.li]
Any trouble, just let us know.