I was playing the other day when mid match i was kicked from the game with a notice that said I was ban for 15 days due to toxic behavior. Now I had no idea what toxic behavior I was being ban for as I hadn't done anything you could consider toxic in a while. So I decided to contact Ubisoft customer support and unfortunately it was utterly useless. They wouldn't tell me why I got ban other than "team killing and toxic behavior" which I never team kill unless I've been team killed or someone on my team is gunning me down (which isn't toxic its defending yourself). But then I received an interesting email in response to my case. It was saying that my avatar has been taken down due to violating the terms of service and/or having to many reports for it. Now all my picture was is a picture of the president of the united states in the oval office holding a baseball bat. That's all, no racist photoshoping, no editing done to the picture, just the picture of President Trump holding a baseball bat. So due to lack of communication from ubisfot and online chat being completely useless im left to believe they gave me a 15 day ban because of this picture (attached). Does anyone have experience like this from ubisoft at all? Is there anyway to get unban for this insanely stupid situation. It isn't even an offensive photo and now I have no profile picture and can't play the game I play everyday for 14 more days.
This is the email
This is the photo of my avatar
This is the email
This is the photo of my avatar