Original Post — Direct link

hi, since the start of the season i’ve only received about 3-4 battlepass tokens and i’m missing around 14 (20 tiers from year pass and 7 tiers from esports pack, and i got them tokens) but from tiers 27/28 ish till 41/42 i’ve not received any. or my ranked charm. wondering if there is anything i can do (i’ve reset my game and played a match since the recent update)

almost 2 years ago - Ubi-Mark. - Direct link

Hello @Aspirin_0999 and @Benno_yyy,

Thanks for reaching out and I'm sorry to hear about your experience.

I can see that a fix has been deployed on December 16th - can you please confirm if you're still experiencing this issue, by any chance?

Many thanks and if you have any additional questions, please let us know.