Original Post — Direct link
I have not played Rainbow Six Siege for probably a year, and somehow I receive an email today stating I am permanent banned with no reason. I don't even have the game installed on my computer. I am very unhappy with your lack of security. Expecting every member to use your two tier security is a copout. I have had no breach of my account, yet somehow I am banned for a game I don't even play. Rainbow Six Siege is typical Esports garbage with the name rainbow six attached to it. It is a insult and mockery to both Tom Clancy and the creators of the Rainbow Six franchise. I expect my account fixed within 24 hours and some form of compensation for your utter garbage of lack of security.

I made a ticket, which has been escalated and it's been almost a month with no solution. I also made a ticket in insurgency sandstorm for a very odd bug, and no reply there either. Is it me or is Gaming customer support dead for 2020
about 4 years ago - UbiShoreman - Direct link
Originally Posted by Cypher2184
I have not played Rainbow Six Siege for probably a year, and somehow I receive an email today stating I am permanent banned with no reason. I don't even have the game installed on my computer. I am very unhappy with your lack of security. Expecting every member to use your two tier security is a copout. I have had no breach of my account, yet somehow I am banned for a game I don't even play. Rainbow Six Siege is typical Esports garbage with the name rainbow six attached to it. It is a insult and mockery to both Tom Clancy and the creators of the Rainbow Six franchise. I expect my account fixed within 24 hours and some form of compensation for your utter garbage of lack of security.

I made a ticket, which has been escalated and it's been almost a month with no solution. I also made a ticket in insurgency sandstorm for a very odd bug, and no reply there either. Is it me or is Gaming customer support dead for 2020
Hey Cypher! Have you followed up with support through any of the other means of reaching them? Support has individual forums, as well as a means of reaching them on Facebook and Twitter which are all alternative methods you can follow with them on.