devtrackers.gg
4 days
ago -
Ubi-WheelyDuck
-
Direct link
Hey redfish,
Thank you for kindly taking the time out to reach out. Sorry to hear that you were kicked and received a sanction.
I am afraid that we are unable to remove temporary bans, however we would like to help prevent this happening in the future.
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl
Any trouble, just let us know 🙂
Thank you for kindly taking the time out to reach out. Sorry to hear that you were kicked and received a sanction.
I am afraid that we are unable to remove temporary bans, however we would like to help prevent this happening in the future.
To rule out some common causes would it be possible to please try the following steps?
• Install Ubisoft Connect and the game on the same drive as your OS
• End unnecessary background processes via Task Manager
• All of the troubleshooting steps in this article: https://ubi.li/e4DRO
• All of the steps in our dedicated connection troubleshooting article: https://ubi.li/aENhl
Any trouble, just let us know 🙂