[2019] not the first time i encounter him could i get a refund or bring me back my lost mmr ? i'm tired of this game

Passed it along. Thanks! If we think we have enough supported evidence to ban, the mmr rollback system will kick in.

Also please do send in cheater reports to support. The agents reviewing your tickets have to go through many reports each day, so things don't always happen immediately, but we do take action on your reports.