[2020] Bought credits but didn't receive it?

Originally posted by Takamina0120: I bought 4000 credits on steam yesterday , but the credits didn't show up in my account, who can tell me what should I do? BTW,i didn't receive any email from ubisoft, only one from steam telling me thanks for purchasing...

It can take up to 24 hours for credits to post to your account. If they haven't posted, make sure you reach out to Support[support.ubi.com] so they can help you rectify the situation.