I have tried everything and still cannot sign in to the app, please could i get some help?
Hello Rameez_ , thanks for getting in touch with us about the Ubisoft Connect app.
As you are unable to sign in and receiving that message, would you be able to try the following - https://ubi.li/YPwnl
If this does not help your connection to the Ubisoft Connect servers please try this next -
- Press the Windows button + S then type CMD
- Right click on command prompt and run as administrator
- When Command Prompt opens, type the following exactly as it appears - ipconfig /flushdns
- Let the computer finish running its task
Next, please also try resetting the hosts file by following the steps in this guide, according to which Windows OS version you have -
https://support.microsoft.com/en-gb/...to-the-default
After you have completed these two steps, please launching the game and if anything changes for the better?