about 7 hours
ago -
Ubi-WheelyDuck
-
Direct link
Hey ConradCorvid,
Thank you for reaching out, sorry to hear that you have been encountering long queue times and have been unable to get into games that are not quick play.
To rule out some common causes of issues I have some tips I would advise trying below:
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game
Should you continue to have trouble, would it be possible to let us know if this persists if you try a mobile hotspot for troubleshooting?
Many thanks
Thank you for reaching out, sorry to hear that you have been encountering long queue times and have been unable to get into games that are not quick play.
To rule out some common causes of issues I have some tips I would advise trying below:
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game
Should you continue to have trouble, would it be possible to let us know if this persists if you try a mobile hotspot for troubleshooting?
Many thanks