about 3 years ago - Ubi-Milky - Direct link
Hello there [TYTS]Dawn,

At the moment, we can only provide support in this forum in English. If you are able to use a translator to type in English, we will be happy to help you.

Alternatively, if you'd like to receive support in your native language, you're welcome to create a support case on our website using this link - https://support.ubisoft.com/Cases/New

If you scroll down the page to where it says 'Contact Customer Support' and click on it, this should create a case where an agent will respond to you in your chosen language

Alternatively, perhaps another Chinese speaking player may be able to assist you too.

-Ubisoft Support