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about 2 months
ago -
Ubi-WheelyDuck
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Hey caunimacingcongcingcong,
Thank you for kindly reaching out, sorry to hear that you are encounter an issue with your connection despite you troubleshooting.
As you advised you have tried everything, but I am unsure what this includes, to rule out some common causes of issues I have some tips I would advise trying below:
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game
Should you then continue to have trouble, would it be possible to advise at what stage you get this error so we can further identify the cause?
Many thanks
Thank you for kindly reaching out, sorry to hear that you are encounter an issue with your connection despite you troubleshooting.
As you advised you have tried everything, but I am unsure what this includes, to rule out some common causes of issues I have some tips I would advise trying below:
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Ensure you have Ubisoft Connect [ubi.li] installed and updated
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Launch Ubisoft Connect, Steam and Siege using admin rights [ubi.li] to ensure permissions are granted.
- Ensure your network is configured [ubi.li] for the game
Should you then continue to have trouble, would it be possible to advise at what stage you get this error so we can further identify the cause?
Many thanks