over 4 years ago - UbiFate - Direct link
Hey there! I just checked on your account and it seems you got Zofia in your pack. She should be available for you in your Operators tab! :)
over 4 years ago - UbiYubble - Direct link
Originally posted by ✪ Headshot: Sadly I didn't get the Christmas pack 2019, anybody else having the same problem?

Do you still not have it?
over 4 years ago - UbiYubble - Direct link
Originally posted by ✪ Headshot:
Nah man, idk why

Hmm. And I'm guessing you've restarted your game as well?
over 4 years ago - UbiMorning - Direct link
You can get the pack until January 6th. If you are missing your pack, please try restarting your game. If you are still missing it after that, please contact Ubisoft Support[support.ubi.com] for assistance.