@Mskickinthedoor If it has been over 24 hours since you purchased them, send @UbisoftSupport a DM with proof of purchase for them. They should be able to assist you!
@wainh3 If you are having issues connecting, check in with @UbisoftSupport. Make sure to mention what platform you play on and what region you are from.
🛠Maintenance🛠
A maintenance will take place today, September 20th to deploy Y7S3.1.
💻PC: 09:00 ET/ 13:00 UTC
🎮Xbox: 10:00 ET / 14:00 UTC
🎮PlayStation: 11:00 ET / 15:00 UTC
⏲Downtime: ~60 mins per platform