about 2 months
ago -
Ubi-WheelyDuck
-
Direct link
Hey KRλIG,
Thank you for reaching out, sorry to hear that you encountered a ban after being kicked from the game.
I am afraid that we are not able to remove temporary bans but to rule out some common causes I have some tips I would advise trying below.
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure your network is configured [ubi.li] for the game
Should you continue to have trouble, would it be possible to share your system specs?
Many thanks
Thank you for reaching out, sorry to hear that you encountered a ban after being kicked from the game.
I am afraid that we are not able to remove temporary bans but to rule out some common causes I have some tips I would advise trying below.
- Ensure your PC meets all system requirements [www.ubisoft.com] for Siege.
- Try to have both the game and Ubisoft Connect and Steam on the same drive
- Add Ubisoft Connect and the game to your anti-virus/firewall whitelist
- Complete the steps in our dedicated troubleshooting guide [ubi.li]
- Ensure your network is configured [ubi.li] for the game
Should you continue to have trouble, would it be possible to share your system specs?
Many thanks