[2020] Missing division ump skin from the ubisoft club rewards (PC)

Original Post — Direct link

I purchased the first division game on xbox and claimed it for free on pc, but i cant claim the division skin on pc. I tried signing out and signing back in, loading into the division, and reinstalling the game but nothing works. The weird part is that my xbox r6 account has the ump skin but my pc account doesn't show that i can claim it. Please let me know if anything can be done.

My PC siege name is Roberto_Gesus

Proof:
https://steamcommunity.com/profiles/.../?appid=359550

about 4 years ago - Ubi-Karl - Direct link

Hey Roberto_Gesus,

Thanks for reaching out and I am sorry to hear about the issue you ran into.

I have reviewed your account and can confirm that the reward has now been unlocked for you, so when you get a chance, have a look and let us know if you can locate it