devtrackers.gg
about 2 months
ago -
Ubi-Vinci
-
Direct link
Hey LINDEMANN,
Sorry to hear that the Ace Badge did not unlock for you.
As you mentioned, that game team are aware of it and they are investigating the reason behind it.
I would advise you to get some screenshots proving the issue with the badge and attach them to a support case. Your account ID can be then added to our internal investigation ticket and help the game team fix it sooner.
You can also attach Ubisoft Connect PC launcher logs for further investigation:
Locating your Ubisoft Connect PC log files[www.ubisoft.com]
Contact Us.[www.ubisoft.com]
Sorry to hear that the Ace Badge did not unlock for you.
As you mentioned, that game team are aware of it and they are investigating the reason behind it.
I would advise you to get some screenshots proving the issue with the badge and attach them to a support case. Your account ID can be then added to our internal investigation ticket and help the game team fix it sooner.
You can also attach Ubisoft Connect PC launcher logs for further investigation:
Locating your Ubisoft Connect PC log files[www.ubisoft.com]
Contact Us.[www.ubisoft.com]