Original Post — Direct link

I feel as if being able to cancel a match and get a player banned within 30 seconds of them leaving is a bit unfair. Today I loaded into a ranked game and had an audio bug where i could not hear my team or any sound in the ban phase for that matter. I typed in team chat saying i was going to reset my game and be back in time for the first round. 30 seconds later i am greeted to a 24 hour ban because they cancelled the match.

20 days ago - Ubi-Mark. - Direct link

Hello @Real_Shaiiko,

Thanks for reaching out and I'm sorry to hear about the ban.

Regretfully, we're unable to lift temporary sanctions, I'm afraid.

Although I cannot promise changes will be made, all feedback is incredibly helpful as we continue working hard to improve the overall quality of our games. I'll gladly pass your feedback on to the team.

If you have any additional questions, please let us know.