Original Post — Direct link
Hello everyone, I'm in touch with you, a regular Russian R6 player,The entire text is translated by Google translate,so I apologize for the quality of the translation,in general, the situation is this, I play R6 with closed testing of the server,from the very beginning of the game, cheaters filled the entire rainbow and what has changed since then ? absolutely nothing! cheaters have become less active that's all and try not to show themselves, the question is now different who will reimburse me for my MMR for each rink against cheaters ? today's game has become the edge of hatred for them and now I simply can not calmly play my favorite game,I really like the current system that knows how to take away and does not know how to compensate for the damage that was caused in the game,so now tell me what to do ? don't play the game? since no one will reimburse you for your MMR in support, this can not be,dear developers, return my mmr to me or reimburse at least somehow
UPD
Oh, and yes, I'm not writing this message for the support service, I really hope that one of the developers will read it, since they have access to an arbitration tool, if someone agrees with the injustice towards us to the players, please support this post with likes, let them change the system and return us to the players who constantly receive unfair matches against cheaters, which in the end negatively affects the MMR
over 3 years ago - Ubi-Karl - Direct link
Hey Miledonis, thanks for getting in touch, welcome to forums and apologies about the delayed response.

I've read all of your post and I can clearly understand what issue are you trying to bring up.

First and foremost, I do not know whether you're aware of this already however if you do happen to be playing in a game with a cheater and that person at some stage gets suspended, your MMR will be reimbursed accordingly. For more information about this, have a look at the following article.

I do really appreciate you for sharing your insight on the whole situation, especially if you have been playing the game since it's early stages, and your feedback is very important to us.

We have anti-cheat system called 'BattlEye', that will be taking care of any cheaters who may be using additional software to gain unfair advantage. If you do believe that maybe it is ineffective in any way, we are happy to forward your feedback over accordingly.

Please note that we will continue to work towards achieving a better gameplay for all of our players and your opinion is what allows us to maintain the right direction, therefore thank you for sharing this.

As far as your last post goes, I see that you've posted image with usernames of the players you wish to report, therefore I have forwarded your report to our team accordingly and have removed the image from your post, as it's against our forum rules.

Should you have any further queries, let us know!