Original Post — Direct link
I waited all day for my squad to hop on and first game on round lagged so hard and I disconnected. I tryed to reconnect and now It won�t let me reconnect to my game. Then I get a 60 min banned after trying to reconnect like 10 time. Ubisoft needs to fix this because I get banned for no reason.
24 days ago - UBI-Froggard - Direct link
Hey,

I'm sorry to hear that. The abandonment sanction will still apply if you disconnect (even if it's not your fault) because there is no way for it to know if a player is making themselves disconnect on purpose to avoid an abandonment sanction if it didn't apply.

We are unable to provide anything back for getting an abandonment sanction, remove temporary suspensions, and we are also unable to modify player ranks unfortunately.





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