Original Post — Direct link

During the game, the picture freezes, after which the game crashes
, I used to play R6 without any problems, but a few days ago the game started crashing after 2-6 minutes of play during the round. The screen freezes, but game sounds and voice chat are still audible. after some time as the screen freezes, the game itself crashes. A ubisoft window pops up with the inscription synchronization error with saving how to fix it, who knows?

over 1 year ago - Ubi-TheBerry - Direct link

Hey @DeD_EvKaKiy_ ,

Thanks for getting in touch, sorry to hear you're having these issues.

For the crashing, could you please give all the steps in this troubleshooting guide a try, as well as verifying the game's files?

Should you still receive any errors relating to cloud saves, then please give the following a try;

1. Open Ubisoft Connect as administrator, click the menu icon at the top left and go to settings.
2. Untick "Enable cloud save synchronisation for supported games"
3. Make backup of savegames - default location C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames
4. Remove the save file from the original folder.
5. Launch game, play till the game makes an autosave or you manually save. This is approximately 5-10 minutes of gameplay
6. Quit the game, re-enable cloud saves and relaunch the game.
7. Select local save when prompted. Saves should be resynced.

Please let us know how you get on and if you need any further help!