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After weeks of sending a customer support ticket, my claim for my ban was denied. This absolutely absurd. You can check my statistics (user name: NAVI_s0mple). I have never cheated, nor do I have third party files. Is someone able to look into this? I paid for rainbow six siege and have about 100 hours. The fact that I was falsely banned and denied any form of assistance or information is crazy.
This is the message I received:
Hello,
Thank you for contacting Ubisoft Customer Support.
Your appeal to dispute the ban on your account was denied. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made. We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct (https://www.ubisoft.com/en-us/game/r...hxnOtNrH6KGMi2), and take the preservation of our gaming environment very seriously.
We wish you well in your future gaming endeavors.
Kind Regards,
Ubi-poseidon
I do not understand on what basis this ban was made. That I was "cheating"? I don't understand why my appeal would be banned. I do not have afflicting third party files or any form of cheat in any game. This in fact is a relatively new computer and the only computer where I have played seige on. Please, someone look into this.
This is the message I received:
Hello,
Thank you for contacting Ubisoft Customer Support.
Your appeal to dispute the ban on your account was denied. Please keep in mind that Ubisoft Support has no ability to overturn a ban placed on your account following the denied appeal and no further review will be made. We are not able to share any further details with you concerning your ban in order to maintain the integrity of our internal systems. Ubisoft takes great care in ensuring that its games are fun, fair and friendly throughout. We take a firm stance against violations of the Code of Conduct (https://www.ubisoft.com/en-us/game/r...hxnOtNrH6KGMi2), and take the preservation of our gaming environment very seriously.
We wish you well in your future gaming endeavors.
Kind Regards,
Ubi-poseidon
I do not understand on what basis this ban was made. That I was "cheating"? I don't understand why my appeal would be banned. I do not have afflicting third party files or any form of cheat in any game. This in fact is a relatively new computer and the only computer where I have played seige on. Please, someone look into this.