devtrackers.gg
When I enter the game, it gives a connection error and battleye launcher[INFO]The file is blocked from loading: "C:/..."
Other games on Uplay are fine, just "siege of rainbow six", please help
When I enter the game, it gives a connection error and battleye launcher[INFO]The file is blocked from loading: "C:/..."
Other games on Uplay are fine, just "siege of rainbow six", please help
Hello @bardolan thanks for getting in touch I have moved your post to its own thread as your error message is usually directly linked to BattEye
BattlEye is quite strict and will block certain programs from running in the background alongside the game, could you please try the following troubleshooting direct from BattEye to help try and resolve this error message >
-Make sure that BEService.exe in your BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) is not blocked by your firewall in any way, by opening your Windows Firewall settings and double checking them for these .exe files.
-Ensure that there is no d3d9.dll, dxgi.dll or dsound.dll file in your game directory. If there is one please remove/rename it.
-Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version.
-Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access.
-Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft > http://support.microsoft.com/kb/2813430.
-Check your system files for corruptions and possibly repair them by following these guides > http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821.
-Scan your system with up-to-date anti-virus and anti-malware software. Malware that modifies system or game files can cause such issues when BE is enabled.
-Googling the name of the blocked file can help find out what is actually behind it. Sometimes BE might block any suspicious malware/adware that is installed on your computer, preventing your game from launching or connecting to certain services.
-Do a fresh reinstall of your DirectX software, by following this guide > http://support.microsoft.com/kb/179113