[2020] requesting a refund

Originally posted by Mountain Jew: ive recently bought clash and what I didnt know that she's currently unavailable to play. Is it possible to get a refund? I bought it with R6 credit.

Hi there!

Clash is currently unavailable, but she'll be back! When she is, we'll make sure to announce it so the community is in the loop.

Thank you for your patience and understanding!

Hey there, thanks for reaching out!

If you have bought Clash recently without knowing that this operator is disabled, then we are willing to refund the Rainbow Credits or Renown used to purchase the operator.

Please get in touch with us via DM or a Support ticket[support.ubi.com], and include your Ubisoft email address/username. We will then be able to assist you further.

Apologies for any confusion on this matter!

- Ubisoft Support