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Since last uptdate i can't talk with my teanmate beacuase the game don't recognize my microphone. I search for solutions but i can't find anything, how can i fix it?
Since last uptdate i can't talk with my teanmate beacuase the game don't recognize my microphone. I search for solutions but i can't find anything, how can i fix it?
Hello @tehagoeasy1 thanks for getting in touch with us and sorry to hear about your mic not being recognized in-game on PC.
I have a few steps I would like you to run through, to rule out any possible causes >
1. First of all can you try lowering the game's Voice Chat Record Threshold' in the games audio settings to zero, this should allow the mic to be picked up with the slightest sound.
2. Next try changing the audio settings in game from push to talk, to open, and experiment with the two.
3. Could you next try changing the display options in-game to run in borderless window and then full-screen mode as this has been known to help with audio issues
4. Next, can you please make sure you have the correct device set up in Windows and in the settings of the game to pick up sound - some motherboards use separate audio channels for a device depending on if you have your headphones/mic plugged into the front of your PC or back of your PC.
5. Next, run all of the games .exe files as an administrator. Locate the .exe file, right-click on the file, select Properties, select the Compatability tab, select Run as administrator, select Apply then OK. Not running as a game as Admin can cause several problems and as you are not giving full permission to the game to control other applications and devices such as mic > https://www.ubisoft.com/help?article=000060505
6. If using a different program for audio other than the game, for example, Discord, please try disabling this from running in the background altogether, relaunch the game, and test if the mic works through the game alone
7. Next, please follow every troubleshooting step in our Ubisoft support article here, make sure you have not missed any steps - https://support.ubisoft.com/en-GB/Article/000060564
8. Finally, please see this article for common microphone problems With Windows 10 and how to solve them - https://support.microsoft.com/en-us/windows/fix-microphone-problems-5f230348-106d-bfa4-1db5-336f35576011
Please note, depending on what country or what server you are connected to, this can also restrict your voice chat use in-game.
Please let me know how you get on after trying the above steps, if they do not work for you, are you able to send us your dxdiag and msinfo files to us, via our support website link, so we may can pass these onto the Siege QA team? > https://www.ubisoft.com/en-gb/help/contact