about 16 hours ago - Ubi-WheelyDuck - Direct link
Hey Hanzo,

Thank you for reaching out, sorry to hear that you have received a 24 hour ban due to WiFi going down.

I am afraid that we are unable to remove temporary bans and so I can only recommend awaiting the time passing.

If you find this happens regularly I would recommend to complete the steps in our network troubleshooting guide https://ubi.li/aENhl.

I must also advise we can only provide support here in English, if you would prefer support in your preferred language please reach out directly using https://ubi.li/AHIgv

If we can ever help with anything else, just let us know





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about 14 hours ago - Ubi-WheelyDuck