Original Post — Direct link
siege says user profile loading failed and when I go into the save games folder I only have the 1843 file pls help
over 3 years ago - Ubi-Viral - Direct link
Hey, depressingushi!

Sorry to hear that you are encountering this issue.

Please try the workaround below to see if your issue resolves:

- Make sure Uplay is completely exited out, which can include exiting from your system tray if you opted to have Uplay run in the background when pressing the window X
-Go to the save game folder below and delete it after making a backup:
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635 (Uplay)
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843 (Steam)

-Open Uplay as administrator, then disable the overlay and cloud save
- Launch Siege, modify an operator's loadout, and play a situation, to ensure a good save.
- exit the game, re-enable cloud saves and the overlay and restart Uplay
- When the game starts back up, you will get a message about which save to use. Make sure to select the local save, not the cloud game save. Uplay will then update with the local save.

Please let us know if your issue continues following this workaround

Thank you.